Please allow 1 business day for a representative from Nicol Scales & Measurement to contact you. If your need is urgent, or if it’s after normal business hours, please call our local branch for service.

• (800) 225-8181 will call the branch nearest you.
• Austin - (512) 312-9220
• Dallas – (214) 428-8181
• Houston – (281) 445-9021
• Fort Worth – (214) 428-8181

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We know that weighing and measurement equipment is critical to your process. Therefore, when your equipment goes down, your business is down.

That’s why Nicol Scales & Measurement offers 24/7 emergency service and repair. While our normal Service Department hours are Monday through Friday, 7:30 – 4:30, we have technicians on call 365 days a year.

If it is an emergency, you will be directed to provide your contact information to our service representative on call. You will receive a call back as quickly as possible so that we may determine the quickest and most efficient way to assist you.

If it is a non-emergency, simply provide your information in our After Hours voicemail at 800-225-8181, and you will be contacted first thing the following business day.