Nicol Scales & Measurement L.P. is committed to good professional practices and to the quality of its testing, calibration, and services to its customers.
It is the position of Nicol Scales & Measurement L.P. management to provide ongoing training and evaluation to its employees and to adhere to the laboratory’s standard of service.
The objective of Nicol Scales & Measurement Quality System is to determine and meet our customer’s requirements.
All Nicol Scales & Measurement personnel commit to the understanding and implementation of the policies and procedures of our quality system.
Nicol Scales & Measurement L.P. is committed to maintaining compliance of ISO/IEC 17025 :2005 and to continually improve the effectiveness of the Quality Management system.
Please allow 1 business day for a representative from Nicol Scales & Measurement to contact you. If your need is urgent, or if it’s after normal business hours, please call our local branch for service.
(800) 225-8181 will call the branch nearest you.
Dallas – (214) 428-8181
Houston – (281) 445-9021
Fort Worth – (214) 428-8181
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24/7 Emergency Service
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To schedule an after hours emergency service call.
We know that weighing and measurement equipment is critical to your process. Therefore, when your equipment goes down, your business is down.
That’s why Nicol Scales & Measurement offers 24/7 emergency service and repair. While our normal Service Department hours are Monday through Friday, 7:30 – 4:30, we have technicians on call 365 days a year.
If it is an emergency, you will be directed to provide your contact information to our service representative on call. You will receive a call back as quickly as possible so that we may determine the quickest and most efficient way to assist you.
If it is a non-emergency, simply provide your information in our After Hours voicemail at 800-225-8181, and you will be contacted first thing the following business day.
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