The Difference Between Open and Closed End Service White Paper

Posted on April 17, 2017

Open-end service is the most typical type of service that is provided in the industrial weighing service industry. It is service that is paid for as the service is required, also known as “pay as you go.” The service may consist of periodic inspections that are pre-scheduled to your specific needs and requirements. It is “open-end” because there is no limit to the total cost of repairs.

Closed-end service is the most uncommon type of service provided in the scale service industry. With a closed-end service plan, the extra costs are the responsibility of the service provider. With open-end service, the customer assumes the risk but with closed-end service, the scale service provider takes all the risk. This is the reason closed-end service is less common.


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