If you’ve ever called our Dallas branch, chances are you’ve talked to NSM’s outstanding Service Assistant, Naomi Hughes. Naomi is really a jack of all Customer Service related trades; she has been handling many aspects of customer service including assisting with special requests, updating calibration agreements, estimating the cost of parts & equipment repair and scheduling since January 2014. Three traits that define Naomi are responsible, adaptable and compatible. She constantly strives to make each and every customer feel important and feels rewarded when NSM’s customers are happy. Naomi enjoys spending time with friends, maybe at the lake or maybe somewhere else outdoors. Thank you Naomi for all you do in making Nicol Scales & Measurement successful!