Nicol Scales & Measurement created a national service and sales program for this customer. We stock their chosen brand of shipping scale in our Dallas warehouse so they always have quick access to new scales, when needed. This customer also sends their broken scales to our in-house repair department as we stock all of the authentic replacement parts for their scales, and we can offer repair turn-around times which are quicker than the manufacturer’s and most other service companies. Plus, every new and repaired scale returns to the customer’s shipping terminal with a NIST traceable, ISO 17025 calibration certificate as part of the service. The customer can rest assured that we will provide them with an accurate new or repaired scale quickly and efficiently at a reduced in-house repair rate.