“Very pleased with new installation and calibrations.”
Why Customers Choose Us
We could tell you about our years of experience, our outstanding customer service and our ability to offer you unique, money-saving solutions. But, we would rather have our satisfied customers tell you themselves…
We send a survey to each of our customers after any sale is made or a service is performed. Based on these surveys, our Dallas office has a customer satisfaction rating (good or excellent ratings) of 92%. Our Houston office has a customer satisfaction rating of 100%. Our Fort Worth office has a customer satisfaction rating of 100%. If you have done business with us and you wish to submit a survey to us, please click here. Here is a small sampling of the positive feedback that we have received:
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Technician at Honeywell Electronic Chemicals
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Equipment Manager at Southland Contracting
“Fine job and fast service.”
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Manager at Clifco Spices
“Friendly and helpful employees. They always get us taken care of.”
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Plant Manager at Sweetlix
“The Service Manager said Nicol Scales could fix it and they did. Tremendous crew. The Technician solved a problem in 2 hours that our former scale company had worked days (probably 6-8 days) and told us it was our problem and could not help us.”
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WIC Director at WIC Program
“Service Technician was very friendly and very knowledgeable.”
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Southern Tile
“Great customer service.”
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Superintendent at the City of Huntsville
“Excellent Service”
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Quality Manager at Geodynamics
“Always outstanding service, and I would highly recommend to other businesses.”
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Manager at Houston Scrap Recycling
“Wonderful communication. Will definitely recommend again. Thanks”
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Warehouse Manager at Garrett Transportation
“Bringing breakfast, lunch or dinner would be the only improvement needed!”
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Lab Supervisor at Demaur Cosmetics
“Your Technician was extremely helpful. Thank you.”
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Administrative Assistant at CG Labs
“You guys do great! Thanks!”
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CEO at Claxton Recycling
“You guys (and gals) are great!!”
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Buyer at Kaneka Nutrients
“We appreciate quick response and professional service.”
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General Manager at GWS Welding Supply
“Technicians are very customer oriented and answered all of my questions.”
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Team Leader at Cooper Clinic
“You always come promptly and are flexible with time. Very friendly too.”
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Warehouse Manager at Fort Worth Bolt and Tool
“Always great service, thanks.”
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United States Postal Service
“You are great! Accommodating and professional!”